Privacy Policy

We are committed to protecting your personal information and privacy.

This Privacy Policy explains how we collect and store the information you provide through ROCKRIX (the "website").

These principles will be upheld:

  • To be transparent about how we process and collect your personal information:

We believe you should be able to make informed decisions about how your personal data is used and processed. That's why we've designed our website to provide you with clear, relevant information about data handling through various methods and resources.

If we determine that you need specific details, we'll provide that information to you at the appropriate time.

We're here to help with any questions you may have and can provide clarifications regarding any legal limitations that may apply. Please reach out to us by email at info@rock-rix.com.

  • Your personal data will only be used for the purposes outlined in our privacy policy.

We may process your personal data for various purposes, including providing our website and connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, maintaining and delivering the services, meeting regulatory and legal requirements, and conducting administrative and business activities to support service delivery and use.

We also process your personal data to better understand your preferences and needs.

  • To access important tools that help protect your personal data rights:

To help you exercise your rights, we have substantial resources available. Contact us anytime to request information about your personal data. We can modify or delete it, stop using it for specific or general purposes, transfer it to you or a third party, and accommodate your requests accordingly.

  • Protect Your Personal Information

While we cannot guarantee absolute security of your personal data, we are committed to using industry-standard methods and practices to help protect your information.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data we collect from individuals, how we process and protect it, and how we share it with third parties.

This Policy covers information related to an identified or identifiable natural person. An identifiable individual is someone who can be recognized either directly or through a combination of additional information that we possess or can access.

The Policy defines "processing" as any process that involves the use or collection of personal data. This includes the management, organization, and storage of personal information.

Our services are intended for general audiences and are not designed for use by anyone under 18 years of age. We do not knowingly collect information from minors, and we do not permit anyone under 18 to use our services. If we become aware of any information belonging to a child, we will delete it promptly.

2. What personal information do we collect about you?

When you access our services and channels or visit our website, we collect personal data. We may request your personal information in certain situations, and in others, we gather it by analyzing how you use our services and channels or by receiving information from our third-party partners.

3. You are not required to share your personal information with the company, and there are no penalties for choosing not to.

While you're not required to provide us with personal data, certain information may be necessary for us to deliver our services or enable you to access the website. Without it, we may be unable to offer you the full functionality you need.

4. What kind of personal data do we collect? When you visit our website, we gather the following personal information:

We collect information about your online activity, including your traffic data (IP address, access date and time), language preferences, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.

Personal data we receive from you: Any personal information you voluntarily provide when you connect with a third-party online trading platform through us.

Personal information you provide to third-party trading platforms: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Your Personal Data

Your personal data is processed by the company in accordance with the purposes outlined in this section and the applicable legal basis.

The company can only process your personal data based on a valid legal basis. We process your personal information under the following legal grounds:

  • You've consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through the website so we can transfer it to a third-party trading platform.
  • The Company or a Third Party may need to process your information to pursue legitimate interests, such as improving our services or defending legal claims.
  • Processing must comply with legal requirements.

Get in touch with us by email to learn more about the steps we take to protect your legitimate interests.

Below is a list of reasons and legal grounds for how we may use the personal data you provide to us.

Scope
Legal basis

To share your personal information with third parties upon your request to access digital trading services

We may request personal information from you to share with third-party companies, if needed.

You have consented to the processing of your personal data for one or more of the stated purposes.

To assist you with your requests, questions, or concerns, we need to collect personal data to help address any inquiries you may have about our services.

We process your information based on the legitimate interests of our company or those of a third party.

We process personal data as necessary to comply with applicable legal obligations and regulatory requirements.

To meet legal requirements, we need to process your information.

We may use your personal data to improve our services, including analyzing crash reports and malfunction data to enhance performance and reliability.

We need to process personal information to serve the legitimate interests of our company or a third party.

Preventing Fraud and Protecting Our Services

We need to process personal information to pursue the legitimate interests of our company or a third party.

To perform and manage actions that align with our service requirements, including back-office operations, business development, strategic planning, and oversight functions.

We process personal information based on the legitimate interests of our company or third parties.

We use various analytical techniques, including statistical analysis, to evaluate different issues and inform our decision-making process.

We need to process your data to serve the legitimate interests of our company or a third party.

To protect our assets, rights, and interests—as well as those of third parties—we process personal data to establish and defend legal claims in accordance with applicable laws, regulations, agreements, and our terms and policies.

We need to process personal information to protect the legitimate interests of our company or those of a third party.

6. Sharing Your Personal Data with Third Parties

We may also share your personal data with third-party service providers, such as hosting and storage providers, to help us deliver our services. This may include your IP address information and data used to analyze user experience.

You can also request that we share your personal data with third-party trading platforms. When you do, we'll provide your information to those platforms in accordance with their privacy policies. Please note that your personal data may be shared with multiple trading platforms, and its use will be governed by their respective privacy policies.

We may share your personal data with affiliated entities and business partners to help us enhance and improve the products and services we offer.

In order to protect the rights of third parties or assets, The Company may disclose personal data to regulatory authorities, local government bodies, or other official agencies as required.

We may also share your personal data with potential investors, buyers, or lenders to our company or other group entities in connection with any transaction, including asset transfers, sales, mergers, restructuring, consolidations, or bankruptcy proceedings involving our company or any group member.

7. Third-Party Cookies and Services

We may use third-party service providers, such as advertising and analytics companies, to support our website. These providers may use cookies and similar technologies to deliver their services.

Cookies are small text files stored on your device when you visit our website. We use them to understand your preferences and browsing behaviour, personalize your experience, remember your settings, and gather analytics to improve our services.

Some cookies we use are session cookies, which are temporarily stored on your device and expire when you close your browser. Other cookies are persistent, meaning they remain on your device even after you close your browser. Persistent cookies help us recognize you as a returning user and enable you to return to the website more easily.

Types of cookies:

They may be used by us according to their intended purpose:

The cookie type

Cookies are essential to our service

Scope

These cookies are essential for you to access the features you've requested and navigate our website. We use them to deliver the information, products, and services you've asked for.

They're essential for your device to download and stream data, allowing you to navigate the website, access its features, and return to pages you've visited before.

Additional Information

Cookies collect personal data, such as your username and last login date, to confirm that you're logged in to the site.

They're automatically deleted when you close your web browser (session cookies).

The type of cookie

Functionality cookies

Scope

Cookies help us recognize you when you return to our site and allow us to save your preferences and settings.

Additional Information

They remain valid until the expiry date and are preserved even after you close your browser.

The type of cookie

Cookies for performance

Scope

We use cookies to collect performance data and analytics that help us improve our website experience.

Additional Information

Cookies store anonymous data that is not associated with any identifiable or identified individual.

Some cookies are automatically removed when you close your browser, while others may remain for an extended period.

Cookies are blocked or removed

To manage or disable cookies, you'll need to adjust your browser settings. Below are links to help you with popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, be aware that certain features or the entire website may not function as expected if this occurs.


ONLINE TRACKING NOTICE


We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or for longer periods as required by applicable laws, regulations, and legal orders.

We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for an additional 12-month period.

We regularly review the Personal Data we retain to ensure it's no longer necessary.

9. Transfers of Personal Information to Third-Party Countries or International Organizations

Your personal information may be transferred to other countries or international organizations. We take all necessary steps to protect your personal data and ensure you can exercise your rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of personal data in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and Council of 27 April 2016 (the "GDPR").
  • The transfer is made in accordance with a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
  • The transfer was completed in accordance with the Standard Contractual Clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can review the EU Commission's approved clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details about the security measures it uses to protect your personal data when transferred to third-party countries or international organizations. For more information, contact us at info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organizational and technical measures to protect your personal data, including safeguards against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your personal data will be kept secure without error, nor can we be held responsible for any indirect, incidental, or consequential damages resulting from the use or disclosure of your information. This includes, but is not limited to, data breaches due to transmission errors, unauthorized third-party access, or other circumstances beyond our control.

In certain situations, we may be required by law or other circumstances beyond our control to share your personal data with third parties, such as government authorities. We cannot guarantee the security measures these third parties apply to your information in such cases.

Personal data transmitted over the internet cannot be guaranteed as completely secure. While we take your privacy seriously, we cannot ensure absolute security for any information you share with us online.

11. Links to Third-Party Websites

The website may contain links to third-party sites and applications that are not under our control. We are not responsible for how these external sites and applications collect or process your personal information. Our privacy policy does not apply to their practices or services.

Before accessing any third-party websites or apps we recommend, please review their privacy policies carefully. We also encourage you to consider what personal information you're comfortable sharing with them.

12. Changes to This Policy

This Policy may be updated at any time. When we make changes, we'll notify you by posting the updated policy on our website. For significant modifications, we'll also attempt to inform you through appropriate channels and publish an announcement on our website. Unless otherwise specified, amendments become effective upon publication of the revised policy.

Your Rights Regarding Your Personal Information

You have the right to request that we verify the accuracy of personal data we collect about you, correct any inaccuracies, and delete personal data we no longer need. You may also restrict how we process your personal information.

If you're a resident of the EEA, please visit this page:

You have the right to access and manage your personal data. To exercise these rights, please send an email to the address below.

Access rights

The Company can verify the accuracy of your personal data and ensure it is being processed correctly. You have the right to access your personal data at any time.

The company can provide an electronic copy of your personal data at no charge. Additional copies may be subject to a reasonable fee. Data will be delivered electronically upon request.

The right to access personal data must not conflict with the rights and freedoms of others. If fulfilling a request would harm another person's rights or freedoms, the company may refuse the request or limit its ability to comply.

Right to rectification

We may correct inaccurate personal data about you. You have the right to request that any incomplete or inaccurate personal information be corrected, taking into account the purpose for which it's being processed.

Right to Erasure

You may request deletion of your personal data for any of the following reasons: (a) the data is no longer needed for the purpose it was collected for; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (d) the data has been processed unlawfully; or (e) the data must be deleted to comply with a legal obligation.

This right does not apply when processing is necessary to (a) comply with a legal obligation required under European Union or member state law, or (b) establish, exercise, or defend legal rights.

Processing restrictions

If you have concerns about the accuracy of your personal data, you can request that the company limit how your information is processed.

If you request that we restrict your personal data, we may only retain it with your consent or to establish, exercise, or defend legal rights—either your own or those of another individual—or when required by law due to a significant public interest within the European Union or a member state.

Your Right to Data Portability

If an automated system processes your data based on your consent or a contract you've entered into, you have the legal right to review and access the personal information you've provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Your right to data portability does not infringe on the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the use of your personal data based on legitimate interests pursued by {site_name} or a third party. This right applies to all processing activities, including profiling based on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing your personal data, we may continue only if you can show that those grounds are outweighed by your rights, freedoms, or interests, or by the need to establish, exercise, or defend legal claims.

You have the right to opt out of direct marketing communications at any time regarding the processing of your personal data.

Right to Decline Consent

You may withdraw your consent for us to process your personal data at any time. This will not affect the legality of any processing that occurred based on your consent before you withdrew it.

You have the right to file a complaint with your regulatory authority.

You have the right to lodge a complaint with a supervisory authority in your member state regarding the protection of your fundamental rights in relation to personal data processing within the European Union.

EU and Member State laws may restrict certain rights you have regarding your personal data, as outlined in section 13 below.

We'll provide the requested information according to your rights under section 13 of this agreement within one month of receiving your request. If necessary, we may extend this timeline to up to two months, depending on the complexity of your request and our current volume. We'll notify you of any extension and the reasons within one month of receiving your request.

Subject to the limitations outlined in section 13 of the law, we'll provide the information you request under your section 13 rights at no charge. However, if your request is unfounded or excessive—particularly if it's repetitive—we may charge a reasonable fee to cover our administrative costs. We also reserve the right not to proceed with the request.

If we have concerns about the identity of the person submitting your request, we may ask for additional information to verify.